Katrina 的个人资料Doodlebug's Mom照片日志列表更多  |  工具 帮助 |
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1月13日 Does anyone have compassion and understanding anymore?Yesterday at work was a pretty good day until my shift was almost over and I had the RUDEST, MEANEST customers I had ever come across.
I was ringing them up and bagging there groceries, I look over to the lady who is re-bagging everything. I ask her if I'm not bagging them, correctly for her and she says 'No, I hate all the bags'. I tell her I am bagging them the way I was taught but she des not care. Her husband tells me to put the groceries on top of the bag carousel. I do, but they do not like they way I am doing it...they say I am slamming down their canned goods; I tell them that I don't have total control over my left hand due to me having had a massive stroke almost 15 years ago and I am doing the best I can. They both seem to ignore what I just said and start telling me 'I understand that you've had a long day...blah, blah, blah, yadda, yadda, yadda'. I tell thrm my day has not been long and I tell them again about what happened to me, I also tell them that mabagement knows, the CSM's know, and would they like to see my medical records. They still don't seem to understand ( can you say 'blockheads!!')
Sherry, a CSM sees that I'm having a hard time with these people and comes over, Martha, another CSM comes behind her. By this time I am BIG TIME frustrated and tell them that if I don't leave now I am liable to go off on these people!! I take off and go sit on one of the benches up front trying to calm down, I call my husband and tell him what happened; Martha comes by and tells me to take it to the back of the store ( I don't think she likes me--the feeling is mutual), I ignore her. I calm down and after the couple finally leaves the store I go back to my register. I get ready for my next customer while Sherry asks me if I'm okay: I tell her yes. Keri, a very sweet girl whom I love to death, comes over and gives me a hug; I loose it totally....'ugly' crying I call it. (deep racking sobs while taking deep, noisy breaths). Sherry comes by and says 'You're not okay, go take a few minutes and compose yourself and then go cover a break and then you can go home'. I walk to the back trying to stop crying and go into the rest room where there are some other cashiers. They ask what happened and I tell them; they can't believe how rude some people can be.
I regain my composure back to my happy ol' self and go cover the break, having fun while I do it. I clock out and Keri text messages me asking where I am, I call her and tell her I'm in the back. She has bought me a gift (such a sweety!!) She comes back to the breakroom and gives me my present...a valentine bear doll that flashes you as she sings 'Come and get your love'!! I almost start crying again and give her a huge hug, thanking her. Why can't more people be like her, sweet, loving, kind, not caring if a person is disabled or not?!?
99.9% of my customers are really nice, but it's that .1% that really gets under my skin and pisses me off to no end!!! They need to get a clue about life!!
One more thing....if you want to bag your own groceries at Wal-Mart....GO TO THE SELF-CHECKOUTS!!!!!! 引用通告此日志的引用通告 URL 是： http://lipsangelhinder.spaces.live.com/blog/cns!C2EF9AE106D2696D!232.trak 引用此项的网络日志
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